Privacy Policy


Christchurch Marathon (we, us, our) is organized and managed by Christchurch Marathon Limited, a registered company in New Zealand. We comply with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose, and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

The Christchurch Marathon is committed to protecting the privacy of your personal information, and to compliance with all laws surrounding the use of your personal information.

The Christchurch Marathon will only collect personal information about you by lawful and fair means, and not in an unreasonably intrusive manner.

We only use your personal information to deliver you a service or perform other necessary business functions and activities.

We will not use or disclose your personal information for purposes unrelated to the services we provide, unless we first obtain your consent.

Changes to This Policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy. This policy was last updated on 27 July 2024.

Collection of Personal Information

We collect personal information directly from you (or from your authorised representative), when you:

  • register online for an event organised by the Christchurch Marathon;

  • supply to us a hard copy entry form;

  • purchase goods or services from us;

  • contact us by telephone, mail, email or online.

The personal information the Christchurch Marathon may collect includes (but is not limited to):

  • name;

  • date of birth;

  • gender;

  • residential address;

  • email address;

  • contact telephone numbers;

  • medical conditions;

  • emergency contact details.

Provision of Third-Party Information

If you provide us with information about any third party, you must have obtained that person’s permission and inform them that you have provided the information to us.

Information for any person under the age of 16 must have been provided with permission of their parent or legal guardian.

Storage and Protection of Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.

The Christchurch Marathon uses a number of systems to operate the event. They include but are not limited to:

Event Plus

Event Plus is the event registration system. In all cases they are a contractor acting on our behalf. To inquire as to their privacy policy. Click Here

If the Event Plus registration system requires you to set up a personal account and/or password, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device/s.

We use Event Plus Messaging for direct communication and marketing, including the storage of email addresses.

Our organisational team use personal computers and mobile and/or landline telephones to manage the event and communicate with you, including the storage of personal information.

In all cases Event Plus Messaging and the personal devices of our organisational team are password protected and administered only by themselves/ourselves.

Mailchimp

We use Mailchimp, a third-party email marketing service, to manage and send email communications to our subscribers. Mailchimp provides us with tools to create, send, and manage email newsletters, promotional messages, and other email communications.

Information Collected

When you enter the event or subscribe to our email communications, we collect your name and email address. This information is stored securely in Mailchimp's servers.

How We Use Your Information

We use the information collected to:

  • Send you email newsletters, updates, and promotional content related to our events and services.

  • Manage your email subscription preferences and ensure you receive relevant communications.

  • Analyze the performance of our email campaigns to improve our content and delivery.

Data Security and Privacy

Mailchimp complies with relevant privacy and data protection laws and implements appropriate security measures to protect your personal information. For more information on Mailchimp's privacy practices, please visit Mailchimp's Privacy Policy at www.mailchimp.com/legal/privacy .

Opting Out

You can opt out of receiving email communications from us at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. If you opt out, your information will be removed from our Mailchimp mailing list, and you will no longer receive email communications from us. This will include marketing communications and also important event communications and updates.

By subscribing to our email communications, you consent to the processing of your personal information as described in this section.

Use of Personal Information

We use your personal information for a variety of reasons including (but not limited to):

  • provide services and products to you;

  • answer your enquiries and deliver customer service to you;

  • meet our legal obligations;

  • direct marketing to keep you updated on our events.

  • Event services such as timing, photography, health & safety

You may opt not to provide us with your personal information, but you should be aware that without this personal information we may not be able to provide you with some of the services and/or products you are seeking.

From time to time, we may contact you via mail, telephone, email or SMS with information about products and services offered by us and our related entities and/or our business partners and sponsors, that we think may be of interest to you. In this situation there will always be a means for you to opt-out of receiving future such communications.

In the course of conducting our business and providing our products and services to you, we may purposely disclose elements of personal information. This may include (but is not limited to) the following:

  • If you are a registered athlete in an event your name, gender, age group, town, country will be displayed on the publicly available start list and results.

  • On event day event announcers/MCs may announce your name, age, city and country publicly. E.G: as you finish.

Disclosing Personal Information

We only disclose personal information for the purposes related to one of our functions or activities. We do not give it to anyone not involved in the functions or activities of our business, unless one of the following applies:

  • you have consented to the disclosure;

  • you would reasonably expect, or have been told, that your information is passed to those individuals, bodies or agencies;

  • it is required or authorised by law.

If we engage third party agents or contractors, we will take all reasonable steps to ensure that they do not breach privacy requirements before we share your personal information with them. In this type of situation, we may disclose your personal information to:

  • professional providers (e.g: event MCemcee, event medical provider, event timing provider);

  • professional advisers (e.g: lawyers or auditors);

  • payment systems operators and financial institutions;

  • third party agents or contractors that we may use in the ordinary course of business;

  • organisations authorised by us to conduct promotional, research or marketing activities;

  • law enforcement agencies or government authorities, upon lawful request by these entities;

  • any persons acting on your behalf, including persons nominated by you, immediate family, executors, trustees and/or such legal representatives.

Ownership of Personal Information

At all times you are the owner of personal information pertaining to you and any third parties you are responsible for by law.

You have the right to ask for a copy of any personal information we hold about you or a third party as described above, and to ask for it to be corrected if you think it is wrong.

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at info@christchurchmarathon.co.nz . Your email should provide evidence of who you are and set out the details of your request (e.g., the personal information or the correction that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.


Contacting Us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to or correction of your personal information, you can contact us at:

Email: info@churchmarathon.co.nz 

Postal Address: Level 1, 136 Ilam Road, Ilam, Christchurch, 8041, New Zealand